The Digital Service Assistant is available to customers around the clock. This gives customers access to all service tools and provides an overview of the status of their machines. Furthermore, it is possible to contact the helpdesk directly.
Capture the products by code scan
Online diagnosis function only possible in the mobile version.
Service Indicator Analysis only available in the mobile app.
Download:
Welcome to Digital Service Assistant!Add devices to request spare parts, repairs, or other services.Add Device
Do you want to add the new device?
Scan CodeEnter ManuallyScan Typeplate
DSA also available as a mobile app
The Digital Service Assistant is available to customers around the clock. This gives customers access to all service tools and provides an overview of the status of their machines. Furthermore, it is possible to contact the helpdesk directly.
Capture the products by code scan
Online diagnosis function only possible in the mobile version.
Service Indicator Analysis only available in the mobile app.